Significant lag on platform

Incident Report for Crisis Text Line

Resolved

The immediate issue has been resolved. Work continues on addressing the original cause.
Posted Jun 16, 2022 - 07:53 UTC

Identified

We have observed an issue that may be causing significant performance issues on the platform and are rolling out a change to address the problem.
Posted Jun 16, 2022 - 07:16 UTC
This incident affected: Platform (by region) (United States).